About the role

On Behalf of our client, We are looking for a professional, friendly, and highly organized Receptionist to join our dental practice. As the first point of contact, you will welcome patients, manage appointments, and support smooth daily operations in a highly digital working environment.

You are the face and voice of our practice, a calm, respectful, and service-minded, even in busy moments or when dealing with difficult situations.

Key Responsibilities

• Welcome and assist patients at the front desk and by telephone
• Plan, schedule, adjust, and confirm appointments while keeping agendas accurate and up-to-date
• Maintain and update digital patient records and personal data carefully and correctly
• Answer incoming calls, reschedule appointments, and actively follow up with patients when needed
• Handle payments (cash and card/PIN)
• Manage incoming and outgoing communication incl email.
• Process claims/declarations for health insurance companies
• Work digitally and accurately: scanning documents, uploading/importing files into software, handling email attachments, and ensuring files are saved correctly
• Willingness to learn and support with basic dental assistant tasks when necessary

Who you are

You are a true team player who communicates clearly and takes ownership of your tasks. You understand that great patient care is delivered through teamwork, so you “close the loop,” keep colleagues informed, and help the practice run smoothly.

You are also:

• Friendly, respectful, and patient-focused
• Calm under pressure and able to work well in a fast-paced environment
• Proactive, responsible, and willing to learn new skills
• Have excellent professional demeanor, and confident as the first person a patient sees

Requirements

• Minimum MBO level working and thinking ability (preferably administrative/secretarial background)
• Languages: Dutch, English, and Papiamento
• Strong communication and customer service skills
• Digitally skilled and comfortable working in digital systems and software
• Confident using email and attachments, scanning, uploading/importing documents, and working with digital patient files
• Good knowledge of Microsoft Office
• Reliable, discreet, and careful with confidential patient information
• Flexible and stress-resistant with strong organizational skills

What we offer

• A professional and supportive team environment
• A dynamic role in a modern and digital organization
• Training and learning opportunities
• Competitive salary based on experience

Apply now!

Please send your CV and a short motivation letter to HR@outsourcdpartner.com or apply on our career page.