• To assist the F&B Leaders in overseeing and ensuring daily smooth operations including banqueting functions and organized events.
• Monitor staff attendance and grooming
• To ensure sufficient stocks for daily use at outlets.
• To prepare duty roster and roster staff for meal breaks.
• Review logbook, reservations, VIP Reports and Group activities
• To ensure the standards of service are delivered for breakfast, lunch and dinner
• To assist in the monthly F & B promotions.
• To guide / train new service staff.
• To ensure daily cash and credit collections are in order.
• To ensure neatness and cleanliness of workstation including hygiene aspects.
• Inspect assigned workstations before opening to assure proper set-up
• To attend to guest complaints, feedbacks and remedy situations.
• Monitor seating in the restaurant
• Visit tables and inquire with guest how they are enjoying their night
• To ensure that all stocks are accounted for.
• Monitor equipment and report malfunctions immediately
• To record daily sales report.
• To delegate duties to Outlets.
• To be responsible for the sales and revenue, profits & losses
• Any other duties may be assigned to you from time to time by the Management

Requirements and Qualifications

• EPI Hospitality Diploma or 5 years of experience in a similar position
• Fluent in English, Spanish and Dutch
• Follow Food Safety and HACCP Guidelines
• Service Oriented
• Can work different shifts
• Has a valid Health card
• Has a Dutch Passport or a valid work permit

Benefits

• Life and Disability Insurance
• Full Attendance and Year-End Bonus
• Vacation Savings Plan
• Dental and Vision Insurance
• Training and Course Allowance