DHL is the world's premier global market delivery network, trialblazing express shipping in Aruba and over 220 countries and territories. DHL is the global market leader of the international express and logistics industry. DHL-ARUBA has an opening for the following position: Customer Service Representative.

We are seeking for a dedicated and customer-oriented Customer Service Representative to join our team. This role involves providing exceptional support to our customers, resolving inquiries, and contributing to overall customer satisfaction. Main Job Tasks and Responsibilities - Respond to customer inquires via phone, email and face to face - Resolve customer issues and complaints efficiently and professionally - Provide accurate information and guidance to customers -

Assist with various administrative tasks, such as data entry and report generation - Participate in team efforts to improve customer service processes - Make Airwaybills - Cheking shipment content following procedures - Counter Sale.

Requirements: Excellent verbal and written communication skills - Strong problem solving and decision making abilities - Ability to multitask and prioritize tasks effectively - Proficiency in relevant computer software and systems - Positive and empathetic attitude - Able to engage with client in Papiamento, Dutch, English and Spanish - Work with Microsoft Office.