The Operations Manager plays a critical role in shaping the company's strategy to align with its vision, mission, and core values while ensuring its effective execution at the restaurant level. As a key member of the Senior Management Team, the Operations Manager directly supervises Area Managers and indirectly oversees the Restaurant General Managers and their respective teams. Furthermore, the Operations Manager liaises between internal divisions and external stakeholders, including suppliers, distributors, restaurant inspectors, and third-party service providers. This pivotal role requires a comprehensive understanding of the company's operations and effective collaboration with various stakeholders.

Requirements
A Bachelor’s Degree in hospitality management, business, or a related food field, or equivalent experience is preferred, along with 5-7 years of multi-unit management experience in operations management. The role requires forecasting, budgeting, troubleshooting issues and challenges, and a valid driver’s license.

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