About the vacancy

Maintain the Resort’s customer service standards and uphold the mission statement through the strict follow up of the hospitality rules
Maintain and abide to time clock rules, report to work area on time
Keep high grooming standard at all times and keep work area clean and organized
Wear, maintain and follow uniform standards at all times
Must become familiar and proficient in all aspects of the property, departments, locations, hours of operations, rooms, activities, etc. respond to guests accurately
Use guest etiquette at all times
Follow proper handling procedures of inquiries/requests and complaints standards and maintain the guest satisfaction at all times
Use proper telephone etiquette and answering techniques when answering the telephone
Anticipate guest’s needs, respond promptly and acknowledge all guests at all times
Maintain positive guest relations at all times
Follow proper emergency and safety procedures at all times
Assist all disabled guests, catering to their special needs as much as possible

Able to communicate in English, Spanish, Dutch and Papiamento
Strong physical condition
Knowledge of plumbing, electrical and general maintenance

About us

Courtyard by Marriott

Hospitality & Tourism

Courtyard By Marriott is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Courtyard By Marriott does not discriminate on the basis of disability, veteran status or any other basis protected under federal, We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.