About the vacancy

We are looking for a new team member to join our team. If you are passionate about your field, this is the right opportunity for you.

Responsibilities

Monitor security team attendance and grooming daily
Review security team requirements and handout job assignments
Review all reports and follow up on pending urgent matters
Hold pre shift meetings as required
Monitor security team throughout shift that all abide to hotel rules and regulations
Go through head of security’s checklist, prioritize duties and follow up on all pending issues
Check all equipment for optimal functioning, telephones and radios
Make appropriate workorder for any malfunction and follow up on both department and other hotel work orders with engineering.
Handle all undesirable visitors on the hotel property immediately
Handle all guest/ employee accidents/ injuries promptly and following hotel procedures
Train and orient all new security team members on job duties and hotel standards
Monitor security team performance
Give and accept employee feedback and follow up on suggestions, concerns and actions to be taken
Assume security team member responsibilities during absence
Achievement of standard within the department
Reviewing all standards with security team
Evaluate and critique compliance to standards
Discuss all sub- standard and/ or non- compliance to standard work with Rooms Division Manager
Follow up on security team trainings
Observe and coach security team
Ensure employees packages are checked
Ensure proper procedures are followed when administering First Aid, handling injured guests, and other hotel emergencies
Ensure proper follow up on suspicious persons
Handle news and media according to procedure in a courteous way.
Monitor lost and Found procedures
Ensure that all employees and guest issues are handled professionally
Take charge in any emergency/ accident situation and inform all necessary Managers
Handle all cases with the police department confidentially and always ensuring procedures are followed
Ensure all traffic and hotel property and parking are controlled and follow the hotel rules
· Any other reasonable duties

Requirements and Qualifications

MAVO High School Diploma or equivalent, with a minimum of 5 years of experience as a security officer, and 2 years of experience in a supervisory position
Fluent in Papiamento and English
Has security training
Has a clean police record
Good communication skills
Good computer skills
Good leadership skills
Good physical health
Ability to prioritize guest and employee safety needs
Ability to think clearly, quickly and make concise decisions
Has a Dutch Passport or valid work permit