Join Courtyard by Marriott as Sales & Marketing Coordinator

We are looking for a new team member to join our team. If you are passionate about Hospitality & Tourism, this is the right opportunity for you.

You will be responsible for managing tasks related to Hospitality & Tourism.

Job Summary

The Sales & Marketing Coordinator will be responsible for executing on-property sales and marketing strategies designed in collaboration with the Director of Sales & Marketing. This role will act as the primary liaison between the hotel and clients, ensuring the implementation of campaigns, lead follow-up, coordination of site inspections, and management of key metrics. The position requires proactivity, a strong commercial mindset, and a willingness to learn and apply Marriott’s sales and marketing platforms.

Key Responsibilities

1. On-Property Sales Execution

- Attend to and follow up on leads received through emails, on-property requests, and Marriott platforms (Opera, GXP, MGS, among others).

- Coordinate and conduct site inspections and property presentations for clients, agencies, and corporate partners.

- Assist in the preparation and follow-up of proposals, contracts, and negotiations, in coordination with the Director of Sales & Marketing.

- Maintain constant communication with Front Desk, Housekeeping, and Food & Beverage to coordinate experiences for corporate clients, groups, and events.

2. Metrics & Reporting

- Monitor sales and marketing metrics through Marriott platforms (Opera, One Yield, MRDW) and provide weekly reports to the Director of Sales & Marketing.

- Measure and analyze the ROI of local campaigns, promotions, and special packages.

- Prepare performance reports using Opera and Excel, ensuring accuracy of information shared.

3. Local Marketing & Communication

- Coordinate photo sessions and content creation on property, aligned with the Courtyard Culture and Marriott brand standards.

- Support the execution of digital and social media campaigns at the local level.

- Keep marketing and sales calendars updated, ensuring the execution of all planned activities.

4. Relationships & Networking

- Represent the hotel at local events, trade shows, and networking activities.

- Build and maintain strong relationships with travel agencies, corporate clients, and strategic partners in Aruba and the region.

- Serve as the primary on-property contact for clients and prospects, ensuring a personalized service experience.

Responsibilities

• Manage tasks related to Hospitality & Tourism.
• Work 45 hours per week.
• Educational background in Bachelor.

Job Requirements

- Bachelor’s degree in Business Administration, Marketing, Sales, or related field (preferred).

- Minimum of 1 to 3 years of hotel sales experience or in a similar role.

- Recent graduates are encouraged to apply.

- Proficiency in Opera Sales & Catering and willingness to learn and apply Marriott’s main sales and marketing platforms:

  • Leads & Sales: MI LEADS, Groups360/GroupSync, Cvent, OneSource, QuickGroup.

  • Metrics & Reporting: GXP, MGS, One Yield, MRDW.

  • Marketing: MI Studio (BrandWorks), Marriott Sales Companion (MSC), The Stacks, Sprinklr.

  • Execution: Sertifi eSignature.

- Excellent communication, negotiation, and persuasive skills.

- Analytical ability to work with metrics, reports, and ROI.

- Languages: Fluent in English, Spanish, Dutch, and Papiamento (required).

• - Proactive, results-driven, and able to work independently.

For more information, contact us. maira.vdbiezen@arubacourtyard.com patricia.maduro@arubacourtyard.com