We are looking for a reliable and service‑focused candidate to join our team!

Key Duties

1. Security Strategy & Leadership

• Lead and standardize security, safety, and risk management programs across all properties
• Set strategic direction aligned with company goals and guest experience
• Serve as primary security advisor to General Managers and Executive Leadership
• Ensure consistent service delivery and security standards across the properties

2. Access Control & Property Security

• Oversee all property access control systems and procedures for guests, employees, vendors, and visitors
• Implement and monitor identification, registration, and authorization protocols
• Prevent unauthorized access and strengthen perimeter security
• Recommend and implement improvements to gates, access points, and surveillance

3. Surveillance Systems & Technology Oversight

• Direct all surveillance and camera operations across properties
• Ensure optimal camera placement, system performance, and coverage
• Oversee video retention, access controls, and confidentiality standards
• Partner with IT on system maintenance, upgrades, and cybersecurity considerations

4. Traffic, Parking & Transportation Safety

• Oversee vehicle access, parking operations, and traffic flow
• Establish and enforce safety rules for vehicles, golf carts, and internal transportation
• Ensure clear separation of guest, employee, vendor, and emergency traffic
• Improve signage, routing, and congestion management

5. Preventive Patrol & Risk Identification

• Establish structured patrol programs across guest, back-of-house, and perimeter areas
• Ensure proactive identification of risks, unsafe conditions, and suspicious activity
• Implement patrol reporting standards and accountability measures
• Promote a prevention-focused security culture

6. Incident Management & Investigations

• Oversee reporting, documentation, and resolution of all security-related incidents
• Standardize incident reporting processes across properties
• Lead or coordinate investigations and evidence collection
• Analyze trends and provide actionable recommendations to leadership

7. Emergency Preparedness & Crisis Management

• Lead preparedness for emergencies (fire, hurricanes, medical incidents, security threats)
• Develop, test, and maintain emergency response plans
• Coordinate drills and training programs
• Serve as operational lead during major incidents and crises

8. Guest & Employee Safety

• Ensure a safe and secure environment for guests and employees
• Oversee management of high-risk situations (intoxication, disorderly conduct, harassment, disputes)
• Support HR and leadership in workplace safety, investigations, and sensitive situations
• Promote a culture of safety and confidence across teams

9. First Aid & Emergency Response Coordination

• Ensure first-aid readiness, including AED availability and trained personnel
• Coordinate response to guest and employee medical incidents
• Work with departments to maintain emergency equipment and preparedness
• Liaise with external emergency services

10. Asset Protection & Loss Prevention

• Protect company assets against theft, fraud, and misuse
• Strengthen controls in high-risk areas (warehouses, receiving, storage)
• Implement preventive measures and monitoring systems
• Reduce losses through data-driven strategies

11. Vendor, Contractor & Operational Security

• Oversee screening, access, and movement of vendors, contractors, and deliveries
• Enforce check-in/check-out and restricted access procedures
• Ensure security in loading docks, warehouses, and operational areas
• Identify and mitigate back-of-house vulnerabilities

12. Key Control & Access Systems

• Oversee all keycard and master key systems
• Ensure strict controls for issuance, duplication, and lost keys
• Audit access levels and permissions regularly
• Partner with Front Office and IT on system integrity

13. Beach & Public Area Security Management

• Enforce company policies for beach and public area usage
• Manage non-guest access, safety risks, and conflicts
• Prevent unauthorized commercial activity
• Ensure a guest-friendly, service-oriented enforcement approach

14. Security Team & Vendor Management

• Lead internal security teams and contracted guard services
• Define staffing models, post orders, and performance standards
• Ensure training, professionalism, and consistent service delivery
• Monitor and evaluate third-party security vendor performance

15. Policy Development, Training & Compliance

• Develop and maintain security policies and procedures
• Ensure compliance with local laws, brand standards, and company requirements
• Deliver security awareness training to all departments
• Promote consistent and practical implementation across operations

16. Reporting, Analytics & Continuous Improvement

• Deliver regular reporting on incidents, trends, and risk exposure
• Use data to identify vulnerabilities and drive preventive strategies
• Provide insights and recommendations to executive leadership
• Continuously improve security effectiveness and operational alignment

Requirements

• Proven ability to lead multi-property or large-scale security operations
• Strong knowledge of hospitality operations and guest service environment
• Expertise in risk management, investigations, and incident response
• Experience managing security systems (CCTV, access control, alarms)
• Demonstrated leadership of teams and third-party vendors
• Strong crisis management and decision-making skills under pressure
• Ability to balance security enforcement with guest experience
• Excellent communication and stakeholder management skills
• Knowledge of local regulations, safety standards, and compliance requirements
• Proficiency in reporting, data analysis, and security technology

Qualifications

• MBO/HBO degree preferred
• 8–10+ years of progressive security experience, including leadership roles
• Experience in hotel or resort hospitality environments strongly preferred
• Certifications such as CPP (Certified Protection Professional), PSP, or equivalent (preferred)
• First Aid/CPR/AED certification (required or ability to obtain)
• Crisis management or emergency response training (preferred)
• Multilingual skills
• Dutch passport or valid work permit

Benefits

• Life & Disability Insurance
• Attendance & Year‑End Bonus
• Vacation Savings Plan
• Dental & Vision Insurance
• Mental Health Assistance
• Gym Access
• Training and Course Allowance