Courtyard by Marriott

Front Desk Supervisor

Hospitality & Tourism

48 hours per week

About the vacancy

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Requirements
  • High school diploma or equivalent
  • Excellent customer service skills
  • Amazing interpersonal abilities
  • Top-of-the-line organizational skills
  • Ability to handle multiple tasks at once
  • Amazing time management skills
  • A degree in hotel management is preferred
  • Incredibly detail oriented
  • Able to work nights and weekends



  • What We Offer
    Trainings , Dynamic working environment
    Growth opportunity

How to apply

Are you the candidate we are looking for?
Send your application along with your CV to maira.vdbiezen@courtyard.com

Contact

About us

Courtyard by Marriott
Courtyard by Marriott
Hospitality & Tourism
Courtyard By Marriott is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Courtyard By Marriott does not discriminate on the basis of disability, veteran status or any other basis protected under federal, We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.