Job Purpose: 

To employ effective collections techniques aimed at maximizing recovery efforts on charged off accounts while at the same time being always mindful of delivering the highest quality service.

Position Duties:

• Establishes contact with delinquent borrowers through telephone calls and letters in order to prompt payment.
• Verifies and updates customer information.
• Performs financial review with customer in order to establish a payment plan to recover balance.
• Offer cash settlements in order to maximize recovery.

Knowledge, Skills & Abilities

• Excellent communication and persuasion skills.
• Results and people oriented.
• Self-motivated with the ability to work in a fast-paced environment and demonstrate problem solving and analytical skills.
• Computer proficient.

Work Conditions

Normal office conditions. The work schedule is from 8:30 a.m. to 5 p.m. Monday through Friday. Occasional need for extended hours.

What we offer:

Excellent compensation package: Salary plus incentives, regular working hours, good benefits, uniforms, and others.