About the vacancy

We are looking for a new team member to join our team. If you are passionate about your field, this is the right opportunity for you.

Responsibilities

Monitor staff attendance daily; especially from the two resorts towel hut centers.
Review activities and check staffing requirements with the special events and kids club coordinator.
Schedule staff assignments and ensure that all employees are complying
Visit the other resort towel hut center at least once a day, see if employees have all the tools, material necessary.
Check that workstations are organized and cleaned.
Be familiar with the occupancy report and learn to schedule staff according to the weekly/monthly overall occupancy.
Follow up on the weekly VIP list/report to see if all amenities are made accordingly and signed.
Handle all Reservation special amenity request, signed for and deliver on time.
Attend Operations and Department meetings as scheduled.
Ensure staff adhere to all hotel rules and regulations; all of the time.
Follow up on maintenance department on all pending work orders and new work orders.
Write out work orders for any maintenance problems within the department; especially the towel hut centers.
Make necessary payroll documentation for every employee and pay period.
Follow up that there are no undesirable visitors in your department, report suspicious people to security at once.
Handle all guest/employee accidents and injuries promptly according to hotel procedures
Conduct and coordinate all New Hire employee orientation programs within the department.
Responsible to conduct new employee orientation; introduce new employee with all departments.
Ensure all employees are trained and adhere to hotel standards of performance
Coach and counsel employees when needed and always with fair and equal treatment together with supervisor or manager.
Pick up and file all entertainment checks # for weekly or monthly payment.
Responsible for all Entertainment Checks Payment.
Listen and report all complaints to Leisure Services Manager; both guests and employees.
Monitor the suggestion box on a weekly basis and report to Leisure services manager.
Accept/inquire for employee feedback and follow up on them at all times
In case of absence of a subordinate assume their responsibility for the period of their absence
Prepare weekly storeroom requisitions and control the main storeroom inventory.
Control the tennis courts on a weekly basis for cleanliness.
Be familiar with the property’s fire and emergency program
Responsible for the department filing and Vendors records; pending payments.
Assist in the Leisure Services Supervisor during his absence/vacation Controlling of all the vendors, dress code, other rules and monthly payment.
Attend all Supervisor training conducting by HR training manager.
Assist with the signup sheets for HR training, question all employee date and time of training and follow up if employees attended the assign training.
Any other reasonable department duties as required.