Divi Tamarijn & Divi Resorts

Hostess

Hospitality & Tourism

Full-Time1 year(s)44 hours per weekHigh SchoolDutchEnglishPapiamentoSpanish

About the vacancy

We are looking for a new team member to join our team. If you are passionate about your field, this is the right opportunity for you.


Responsibilities

  • Warmly and graciously greets all guests upon arrival
  • When immediate seating is limited, records guest names and number of people in party, and escort to the bar for drinks.
  • Call out name and number of party when tables become available.
  • Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irritated guests.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guests based on guest preferences and balancing of customer flow in service stations.
  • Upon seating, offer guests a menu and wine list, inform them about the daily special(s) and of their servers name.
  • Inspect table for proper presentation and completeness.
  • Relay messages to servers and bus-persons as needed.
  • Clean menus of food and stains and keep the host desk in pristine condition.
  • Perform other duties as assigned by the manager on duty.
  • Thank guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty. Hand over comment cards.
  • Explain the restaurant concept and weekly events to guests.
  • Give directions to the restaurant(s) to guest inquiring for it.
  • Promote the restaurant to all people walking by.
  • Work closely with the activities department to promote events on site


Requirements and Qualifications

  • Highschool Diploma with 1 year of experience
  • Fluent in English, Spanish and Dutch
  • Great computer skills
  • Can work different shifts
  • Has a valid Health card
  • Has a Dutch Passport or a valid work permit


Benefits

  • Life and Disability Insurance
  • Full Attendance and Year-End Bonus
  • Vacation Savings Plan
  • Dental and Vision Insurance
  • Training and Course Allowance