Director of Operations
Hospitality & Tourism
About the vacancy
Position Overview:
We are seeking a dynamic and experienced Director of Operations to join our leadership team. In this pivotal role, you will oversee all aspects of resort operations, ensuring seamless, efficient, and guest-focused service delivery across all departments, including Food & Beverage, Rooms Division, Engineering, and more. You will play a crucial role in enhancing the guest experience, maintaining operational excellence, and driving our commitment to sustainability in line with Forbes Standards.
Key Responsibilities:
- Operational Leadership: Ensure compliance with all operational policies, procedures, and environmental certifications. Continuously monitor and improve operational efficiency across departments.
- Strategic Planning: Assist in developing and executing departmental strategic plans, fostering interdepartmental collaboration to achieve resort-wide goals.
- Team Management: Lead, train, and develop managers and supervisors across various operational departments. Conduct performance evaluations and promote a culture of excellence, teamwork, and motivation.
- Guest Engagement: Engage directly with guests to gather feedback, resolve issues, and implement improvements. Monitor guest satisfaction through surveys and online reviews, ensuring a superior guest experience.
- Innovation & Technology: Stay ahead of industry trends, recommending and implementing innovative solutions to enhance operational efficiency and guest satisfaction.
- Sustainability Initiatives: Collaborate with the Sustainability Manager to lead the resort’s sustainability strategy, focusing on reducing carbon emissions and achieving environmental certification goals.
- Cost Control: Oversee cost control measures across all departments, ensuring efficient resource management, waste reduction, and loss prevention.
- Safety & Compliance: Ensure all safety and emergency procedures are current, compliant, and effectively communicated to staff. Oversee the upkeep of facilities and the scheduling of preventive maintenance.
- Leadership & Representation: Act as the Manager on Duty in the absence of the Resort Manager. Represent the resort at industry events, supporting the brand and marketing strategies.
- A Bachelor's degree in Management, Business Administration, Hospitality, or Tourism.
- Minimum of 5 years of experience in a similar role within hotel operations, with strong exposure to high-end Rooms and Food & Beverage operations.
- Proven leadership qualities with a track record of successfully managing and motivating teams.
- Strong hospitality, sales, and customer service experience; you are a natural host.
- Professional appearance with excellent communication skills.
- Ability to handle confidential information with discretion.
- Previous experience in a Forbes-rated property is highly desirable.
- Fluent in English; proficiency in Spanish is a plus.
Requirements
Qualifications:
If you are a seasoned operations leader with a passion for hospitality and a commitment to sustainability, we invite you to apply for this exciting opportunity at Bucuti & Tara Beach Resort. Help us continue to provide unforgettable experiences for our guests while driving operational excellence.
What We Offer
Bucuti & Tara Beach Resort is proud to be an Equal Opportunity Employer
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Bucuti & Tara Beach Resort is a smoke and drug-free work environment. Applicants will be submitted to a pre-employment drug test and are subject to random drug testing once employed.
If you are enthusiastic about maintaining high standards in storeroom operations and committed to providing exceptional service, apply today and join the award-winning team at Bucuti & Tara Beach Resort!
How to apply
Are you the candidate we are looking for?
Send your application along with your CV to https://www.bucuti.com/careers
Contact
About us
More Like This
Payroll Coordinator
Gianni's Group
Community Promoter
Padf Aruba
sales and project coordinator
Psychological Services Wever
Housekeeping Supervisor
Hyatt Regency Resort, Spa & Casino
Driver
J.M.K Island Restaurant VBA
Waiter / Bartender
Aruba Ocean Villas
Manager Assurance & Accounting
Monarch CPA LLC
Internship: Finance & Accounting
Mastercargo Inc
IQOS Coach (Sales Promotor)
Philip Morris International
Verpleegkundige/verzorgende
Fundashon Hospice Atardi
August 22, 2024
Working at SafeCom Aruba: Meet Ramon
Introduction
Ramon, a senior technician at SafeCom Aruba, has a fascinating journey that
August 22, 2024
Working at SafeCom Aruba: Meet Marc Antoine
Introduction
Marc Antoine, originally from Haiti, moved to Aruba in 2005 to join his wif
August 22, 2024
Working at SafeCom Aruba: Meet Franneline
Introduction
Franneline, a 20-year-old Command Center Officer at SafeCom, is nearing her
November 27, 2024
Most In-Demand Jobs in Aruba for 2025: Key Opportunities
Introduction
As we approach 2025, Aruba’s job market is undergoing significant changes, o
November 28, 2024
Proven Tips to Stand Out in Aruba's Competitive Job Market
Introduction
Aruba's job market is evolving r
November 28, 2024
Must-Have Skills Employers in Aruba Are Looking for Right Now
Why Skills Matter More Than Ever
In Aruba’s fas
December 11, 2024
Remote Work in Aruba: Growing Trends and Exciting Opportunities
Introduction
The way we work is transforming, and