TCM Group

Renova Spa Technical Supervisor

Hospitality & Tourism

Full-Time45 hours per weekMBOEnglishSpanishDutch

About the vacancy

Renova Spa is seeking for a Technical Spa Supervisor with the  following requirements :  

 

We are seeking a dedicated and knowledgeable Technical Spa Supervisor to oversee our therapists and ensure the highest quality of service in line with our Renova Spa protocols. The ideal candidate must possess excellent leadership and communication skills, be proficient in using Excel and other computer applications, eager to learn and implement company procedures.

 

Key responsibilities.

 

·        Máster our Renova Spa’s protocols and standards for all services.

·        Train and mentor new and existing spa therapist to ensure they meet our quality and service standards.

·        Continually assess and improve service protocols to maintain industry- leading standards.

 

Team Leadership

 

·        Lead and motivate a team of spa therapist fostering a collaborative and high- performance work environment.

·        Conduct regular performance evaluations and provide constructive feedback to management

 

Technical Proficiency

 

·       Utilize Excel and other computer programs from scheduling, reporting, and operational tasks

 

Costumer Service

 

·       Ensure an excellent client experience by maintaining high standards of costumer service

 

Please send your CV not older than 3 months, with a recent picture to :

                             

natasja.citroen@tcm-int.com

 

 

 

How to apply

Are you the candidate we are looking for?
Send your application along with your CV to natasja.citroen@tcm-int.com

Contact

About us

TCM Group
TCM Group
Our website
Hospitality & Tourism

The Tourism Concession Management Group, short TCM Group, is one of the Caribbean’s leading tourism concessions with presence in 15 countries, spanning America, Africa, Europe and Asia with over 100 locations, featuring six brands and a broad portfolio of services. With over 30 years of experience in the tourism industry, TCM Group caters to guests of coveted four- and five-star hotels and resorts, striving to deliver excellence in service through their more than 1,400 employees who are committed to quality, safety and environment.