De Palm Island - Guest Experience Ambassador
Hospitality & Tourism
About the vacancy
Do you love working with people, being outdoors, and delivering unforgettable guest experiences? Join our dynamic team at De Palm Island and be the friendly face that welcomes guests to paradise!
Responsibilities
- Welcome and assist guests during arrival, check-in, and boarding
- Manage guest flow during busy periods and support smooth operations
- Perform walk-in ticket sales and handle cash, credit card, and voucher transactions accurately
- Provide information about island activities, dining options, rules, and upgrades
- Support guest engagement on the island, including VIP services and special groups
- Use digital tools for check-in, scanning, and guest feedback
- Maintain a professional appearance and deliver service with a genuine smile
Requirements:
- Education: Minimum M.A.V.O or equivalent
- Experience: At least 1 year in tourism; guest service experience is a plus
- Languages: English, Spanish, Dutch, Papiamento (Portuguese is a plus)
- Skills:
- Strong communication and customer-service mindset
- Responsible cash handling and basic sales skills
- Team player with problem-solving abilities
- Comfortable working outdoors and speaking to groups
- Basic computer and administrative skills
- Willingness to learn and use digital and CRM tools
Company Benefits:
- Competitive salary and opportunities for growth.
- Health insurance and wellness benefits.
- Training and development programs to support your career path.
- A supportive, inclusive, and fun work environment.
- Recognition programs, point-based reward systems, and employee appreciation events.
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How to apply
Are you the candidate we are looking for?
Submit your application along with your CV through: https://careers.depalmtours.com/jobs/6966172-de-palm-island-guest-experience-ambassador
Contact
https://www.depalm.com
jeslinebeukenboom@depalmtours.com2975224400By applying, you consent to share your CV and profile information with this employer in accordance with our Privacy Policy.
About us

At De Palm Tours, we are dedicated to responsible and sustainable tourism, offering a diverse range of activities that allow you to connect with Aruba’s wildlife and natural wonders. Dive into the enchanting depths of Aruba’s underwater world with the Atlantis Submarine, a unique submersible experience exclusive to Aruba. Or, opt for exhilarating Jeep and UTV adventures, leisurely catamaran cruises, and captivating sunset sails—all designed with nature conservation in mind.
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