The Front Office Supervisor's responsibilities include overseeing the front office staff, cash control for agents, staffing and guest service. Duties also include training, staff development, scheduling and payroll.

Front Office Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities.  

Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience.  

Requirements:

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Able to work under pressure.
• Customer service oriented. 
• Team player.
• Ability to work a flexible schedule.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.
• A minimum of two years of previous front office supervisory experience is preferred.

What we offer:

Join the Hyatt Regency Aruba Family. You will enjoy our amazing benefits such as 12 Complimentary nights at Hyatt Hotels, Educational Assistance program, attractive Vacation savings plan, and much more!